We are proactively monitoring the coronavirus outbreak, including the latest Government and NHS advice, and we can assure you that we are doing all that we can to help protect our customers and their homes during this period of uncertainty.
Due to the Government announcement at 8.30pm on March 23rd 2020 that there is a nationwide lock down, our places and homes will only be open for essential visitors (e.g. medical practitioners, emergency repair specialists), colleagues and other key workers. All other visits will be suspended until further notice or updates from the Government.
The health and wellbeing of our people is our priority. We will do all we can to support our customers, colleagues, clients, contractors and visitors.
We hope by following the advice together we can help reduce the spread of coronavirus (COVID-19).
Continuing to provide support to safeguard you and our staff is important to us and we are doing all we can to make this happen.
Further to the most recent advice on the above in relation to non-essential contact in order to help reduce the spread of Coronavirus, I regret to advise that we will now be suspending all non-urgent customer service works. We will continue to provide customer service for any problem that could be a security risk or cause harm to you, another person or to your property, which includes:
In line with Government guidance to safeguard all concerned, our offices will be closed to the public, we are however working hard to ensure we are able to continue to provide essential services for you and have plans in place to maintain these services. If you do need to contact us to report an emergency please call your usual phone number.
Our sales offices and show homes are now closed until further notice or Government updates. If you are in the process of buying a new home from us as, all our sales centres are closed, our sales teams can be contacted by telephone or email and they will provide you with support and guidance.
We appreciate your patience, understanding and cooperation at this critical time. Please do check this website for further updates, or speak directly with your contact at Places for People.
We hope you and your families stay safe and well.
Thank you for your continued support.