We take great pride in the work that we do. Listed below are a few reasons to choose Zero C. We hope our customer feedback will give you a few more!
1. Deposit protection for peace of mind
Zero C adheres to the Renewable Energy Association consumer code and guidelines. In line with these guidelines, your deposit is held in a 3rd party customer bank account, not our business bank account. This ensures that your money is protected: if the unthinkable happened and our business went into liquidation, your deposit could not be touched and would be completely safe.
2. Fully accredited under the Microgeneration Certificate Scheme
The Microgeneration Certificate Scheme (MCS) is an internationally recognised quality assurance scheme which demonstrates our commitment to our customers that the products we use meet rigorous and tested standards. The MCS gives us a mark of competency and demonstrates to our customers that you can install to the highest quality every time.
3. Our customers would recommend us
The customer is at the heart of everything we do therefore we are keen to find out what they think about our products and services to ensure standards are kept high. Please see our testimonial page for customer feedback.
4. High quality equipment at competitive prices
Our memberships and accreditations demonstrate our commitment to high product quality exceptional levels of service. We use the best available products to ensure that every component in your system is reliable, robust and efficient. We are not restricted to specific manufacturers or suppliers, and are able to offer very competitive quotes. We select the best components from a wide range of suppliers.
5. Excellent service before, during and after installation
We want your whole experience with us to be a pleasure before, during and after installation.
When we visit you for the first time we will be happy to answer any questions you have. We understand that purchasing a solar power system or a heat pump is a big investment therefore we want you to have all the information you need in order to come to a decision.
We don’t use high-pressure sales, or ask you to place an order during the initial site visit. If we felt a renewable energy system was inappropriate for your circumstances we would tell you (we have done this in the past!).
Before we leave you to enjoy the many benefits of your renewable energy installation we ensure that our customers are shown how to use their system and how to get the most out of it.
We want our customers to be delighted with their system therefore if your system isn’t working to your complete satisfaction then we will check, repair or replace it free of charge for a period of one year following date of installation—our workmanship is also independently guaranteed.
6. Fully trained and experienced engineers
We employ our own fully trained, experienced engineers who participate in ongoing training programmes to ensure they are up to date with all the latest developments and regulations. As well as being highly skilled, our engineers are polite, courteous and tidy.
7. We are a ‘one-stop-shop’
One problem many people face is finding a single contractor who will take responsibility for the whole installation, this is especially true for Ground Source Heat Pumps where many different specialists are involved. This can cost time and money. With Zero C, we will take responsibility for the whole installation from start to finish cutting time, money and stress!